Terms and conditions
Welcome to Ark – Royal Natural Mystique!If you continue to browse and use this Website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy will govern Aushadham Ved Science’s relationship with you in relation to this Website.Only persons capable of entering into a legally binding contract under the applicable laws can use and transact on this Website.Aushadham Ved Science or us or we or Ark refers to the owner of the Website and the term you refers to the user or viewer of our Website.Ark may at any time modify the Terms & Conditions of use of this Website without any prior notice to you. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue browsing through the Website and using our services. However, if you continue to use the Website, you shall be deemed to have agreed with the modified Terms & Conditions. In case of any modification to the Terms & Conditions, the version of the Terms & Conditions that will apply to your order will be those uploaded on the Website at the time of placing of order.You may only access the Website for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all applicable laws, rules, and regulations pertaining to your use of the Website. We reserve the right to block any user and/or suspend and/or permanently disable user account if we believe in our sole discretion that action of such user has resulted in breach of these Terms & Conditions, Privacy Policy or any other applicable laws, rules, and regulations.
- Products, Pricing and Delivery:
- By placing an order for the Products through this Website, you agree to the terms and conditions set here. The Products provided through this Website are for personal use only. You may not sell or resell any of the Products purchased or received from us unless agreed otherwise.
- We reserve the right, with or without notice, to cancel or reduce the quantity of any Products to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms & Conditions.
- The Company may discontinue, suspend, or modify the availability, quantity and price of any of the Products on this Website at any time, without any notice or liability.
- All orders are acknowledged at current pricing. We will bill at price in effect at the time of shipping.
- Payments can be made by the Payment Methods as displayed and made available on the Website at the time of placing of order. The Prices and offers on the Products in offline store and online platforms other than the Website may vary from the prices displayed on the Website.
- The products will be allotted to the customers whose payment has been received first. Items for orders placed together may be shipped separately.
- We do not warrant that the Product descriptions, colours, information or other content available on the Website are accurate, complete, reliable, current, or error-free. The Website may contain typographical errors or inaccuracies and may not be complete or updated. Please note that the Product pictures are indicative and may not match the actual Product in identical manner.
- Upon placement of the order, the estimated shipping and delivery timelines may be available on order details page. The estimated delivery times are indicative, hence there may be some unforeseeable delays, which are beyond our control. Ark shall not be liable for any delay in delivery by the shipping company/postal authority. Ark is in no way responsible for any damage to the order while in transit.
- For deliveries outside India, the shipment could be subject to Customs Duty Charge / Import Duty / VAT / Other applicable government taxes on arrival in the destination country. Paying such duties at the time of delivery is the duty of the customer.
- Privacy Policy:
We believe in protecting privacy of our users. Please refer to the Privacy Policy - incorporated by reference herein, that is uploaded on the Website.
- Intellectual Property:
All information and content available on the Site and its “look and feel”, including but not limited to trademarks, text, graphics, art work, images, information and software, and the compilation and organization thereof (collectively, the \"Content\") is the property of Ark, our affiliates, partners or licensors. Except as set forth in the limited licenses, or as required under applicable law, no content of the Site may be used, reproduced, duplicated, copied, sold, modified, or otherwise exploited, in whole or in part, directly or indirectly, for any purpose without our express, prior written consent.
- Limited License:
We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. You are in no way authorized to republish, redistribute, transmit, sell, license or download the Site or any Content thereto except caching or as may be necessary to view and use the Website for your personal purposes; modify, reverse engineer or create any derivative works based upon either the Site or any Content. Any unauthorized use by you of the Site or any Content automatically terminates the limited licenses set forth in this section without prejudice to any other remedy available to use under these Terms & Conditions or applicable laws, rules, regulations.
- User’s Obligations:
- In the access or use of the Site, you shall comply with these Terms & Conditions and the special warnings or instructions for access or use posted on the Website from time to time.
- You shall act always in accordance with the applicable laws, custom and in good faith. You will not use the Website for any illegal or unauthorized purposes.
- You will not resell material on the Website or engage, directly or indirectly, in transmission of spam, chain letters, junk mail or any other type of unsolicited communication.
- You will not defame, harass, abuse, or disrupt other users of the Website
- You will not commit or attempt to do any action on or with regard to the Website which may be harmful, harassing, defamatory, obscene, pornographic, invasive of another\'s privacy, hateful, objectionable, disparaging, or otherwise unlawful in any manner whatever.
- Communication from Ark:
By accessing the Website or placing an order or sending any information, you are communicating with Ark electronically and you agree to receive communications from Ark periodically and as and when required. At any point of time, you have the right to withdraw your consent and opt-out from receiving the communications from Ark. You may use the opt out link found in any email solicitation that you may receive or in absence of such provision, you may choose to opt out by giving a written request to Ark to that effect.
- Your Account:
- For availing certain services or using certain features on the website, you may have to register a User Account with the Website. You may create and hold one user account only. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your Account. You acknowledge that the information or material you provide, in any manner whatsoever, are not confidential or proprietary; does not infringe any rights of a third party; and is not in violation of any applicable laws, rules or regulations.
- The User Accounts are non-transferrable and cannot be sold, traded, combined, or otherwise shared with any other person except as may be agreed by us.
- If you are accessing, browsing and using the Website on someone else’s behalf; you represent that you have the authority to bind that person to all the Terms & Conditions herein. In the event that the person on whose behalf you are accessing or browsing the website refuses to be bound as the principal to the Terms & Conditions, you agree to accept liability for any harm caused by any wrongful use of the Website resulting from such access or use of the Website in whatsoever nature.
- We reserve the right to refuse service and/or suspend/disable/terminate accounts without prior notice if the Terms & Conditions are violated or if we decide, in our sole discretion, that it would be in Ark’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Website. The information provided to us shall be maintained by us in accordance with our Privacy Policy.
- Third Party Links:
The Website may offer information through direct or indirect links to third-party Websites. Ark does not endorse any such information or content and Ark expressly disclaims any and all liability in connection with the same. Ark is not responsible or liable for the information or the content or any damage or loss that may result from your access to or reliance on such information or content. We respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes Intellectual Property Infringement, you can write to our Grievance Officer at the details mentioned on the Website.
- Posting by User:
By posting, storing, or transmitting any content on the Website, you hereby grant to Ark a perpetual, worldwide, non-exclusive, royalty-free, right and license to use, copy, display, perform, create derivative works from, distribute, transmit and assign such content in any form, in all media, anywhere in the world, subject to Ark’s privacy policy. You are solely responsible for your interactions with other users of the Website and any content you post. Ark is not liable for any damage or harm resulting from any posts by or interactions between the users. Ark reserves the right, but has no obligation, to monitor interactions among users of the Website and to remove any content that Ark deems objectionable. Under no circumstances will Ark be liable in any way for any user generated content. You hereby waive all rights to any claims against Ark for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with such user generated content.
- Posting by User:
By posting, storing, or transmitting any content on the Website, you hereby grant to Ark a perpetual, worldwide, non-exclusive, royalty-free, right and license to use, copy, display, perform, create derivative works from, distribute, transmit and assign such content in any form, in all media, anywhere in the world, subject to Ark’s privacy policy. You are solely responsible for your interactions with other users of the Website and any content you post. Ark is not liable for any damage or harm resulting from any posts by or interactions between the users. Ark reserves the right, but has no obligation, to monitor interactions among users of the Website and to remove any content that Ark deems objectionable. Under no circumstances will Ark be liable in any way for any user generated content. You hereby waive all rights to any claims against Ark for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with such user generated content.
- Disclaimer of Warranties & Limitation of Liabilities:
- Your use of the Website and/or Products made available on the Website are at your sole risk. The Website and the Products are offered on an “as is” and “as available” basis. Ark expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the Products or Website content, or any reliance upon or use of the Website content or Products. The inclusion of any Products or offers on the Website at a particular time does not imply or warrant that the Products or offers will be available at any time.
- Ark shall have the right, at any time, to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Website may discontinue disseminating any portion of information or category of information. Ark does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Website.
- Ark takes no liability with respect to the Website content and Products. Ark will not be liable for any direct, indirect, incidental, special or consequential damages or loss in connection with this Website or the Products in any manner, including liabilities resulting from (a) the use or the inability to use the Website content or Products or allied services; (b) the cost of procuring substitute the Products or content; (c) any Products purchased or obtained or transactions entered into through the Website.
- You agree that, to the fullest extent permitted by applicable law, neither Ark nor its affiliates, partners, licensors, licensees, assigns will be responsible or liable for any (a) interruption of business; (b) access delays or access interruptions to the Website; (c) data non- delivery, loss, theft, mis-delivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of third party Website links on the Website; (e) viruses, system failures or malfunctions which may occur in connection with your use of the Website, including during hyperlink; (f) any inaccuracies or omissions in content; (g) events beyond the reasonable control Ark.
- Indemnification:
You agree to defend, indemnify and hold Ark and its affiliates, contractors, employees, officers, directors, agents and third party partners harmless from any and all claims, losses, damages, liabilities, costs and expenses, including without limitation, legal fees and expenses, caused by or arising out of claims based upon your actions or inactions or related to your use or misuse of the Website, any violation of these Terms or any of the covenants made by you herein, which may result in any loss or liability to Ark or any third party.
- Indemnification:
You agree to defend, indemnify and hold Ark and its affiliates, contractors, employees, officers, directors, agents and third party partners harmless from any and all claims, losses, damages, liabilities, costs and expenses, including without limitation, legal fees and expenses, caused by or arising out of claims based upon your actions or inactions or related to your use or misuse of the Website, any violation of these Terms or any of the covenants made by you herein, which may result in any loss or liability to Ark or any third party.
- Return & Exchange Policy:
Money Back Guarantee:
Ark offers a Full Money Back Guarantee (less shipping charges) on all orders. If, for any reason you are not satisfied with any Ark product purchased by you on this Website, you may return the unused portion of the product to Ark within 30 days of your receipt of the order, for a full refund of the purchase price (less shipping charges). Any returns after 30 days from the receipt of the order, will be solely at the discretion of Ark. The User will be responsible for providing the requisite details and/or documents as may be asked by Ark to process the product return procedure as mentioned above. Ark will not be responsible for not being able to implement the aforesaid return and money back process due to the user’s failure to provide information and/or documents as may be required by Ark within the give time.
Damaged Products:
At Ark, we always endeavour to give you the best shopping experience possible. In case of damage or quality issue with the product, we can exchange the product if reported as mentioned below:
- If you receive a tampered or damaged product, please inform us within 48 hours of receipt, with supporting images and/or video, so we can address your concern at the earliest.
- If you receive a tampered or damaged product, please inform us within 48 hours of receipt, with supporting images and/or video, so we can address your concern at the earliest.
- If you receive a tampered or damaged product, please inform us within 48 hours of receipt, with supporting images and/or video, so we can address your concern at the earliest.
- If you receive a tampered or damaged product, please inform us within 48 hours of receipt, with supporting images and/or video, so we can address your concern at the earliest.
- If you receive a tampered or damaged product, please inform us within 48 hours of receipt, with supporting images and/or video, so we can address your concern at the earliest.