Privacy Policy

We at Ark – Royal Natural Mystique are committed to protecting and safeguarding your privacy.

  1. Scope :

This privacy policy sets out how Aushadham Ved Science’s (“Ark”, “we”, “our”, “us”) uses and protects any information that you give to Aushadham Ved Science when you use this website. By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. This Policy does not apply to Personal Information collected from you offline (unless otherwise specified), to Company’s websites or other online platforms that do not link to this Policy, to Customers of countries other than India or to third-party websites to which Platform may link. By accessing and using the Website, you shall be deemed to have agreed to accept the Privacy Policy. We encourage you to read this Policy regarding the collection, use, and disclosure of your information. If you do not agree with any of the terms or policies described in this Policy, you shall choose to discontinue using the Website. For the purpose of this Policy, the term “Personal Information” shall mean any information that relates to you or is capable of identifying you, which is submitted to and/or collected over the website, provided that, any information that is freely available or accessible in public domain or furnished under the law for the time being in force shall not be regarded as Personal Information for the purposes of this Policy.

 

 

We may use your Personal Information to verify your identity; fulfil the purchase requests; communicate with you about your account and activities on the Website or other online platforms of Ark; provide marketing communications; respond to your requests and queries; administer contests or promotional events; comply with legal obligations; help us learn about your shopping preferences; do internal research on our customers’ demographics, interests, and behaviour to better understand and serve you; prevent, detect, investigate and take action against any legal activities, suspected fraud, or violations of Company’s terms and conditions; establish, exercise or defend legal rights in connection with ongoing or prospective legal proceedings and seek professional or legal advice in relation to such legal proceedings; and comply with any applicable law regulation, legal process or enforceable governmental request.

 

  1. Collection of Information:

Ark limits itself to collect information in order to provide accurate and efficient services to its users. To protect your privacy, you should not provide Ark with any information that is not specifically requested or that you do not wish to share. You can choose not to provide certain information. However, by not giving certain information and details, you may not be able to use our services fully or certain features of our website. We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users & demographics, interests, and behaviour to better understand, protect and serve our users. In order to use certain features of the site, you may be required to register and create an account. An online registration form may require you to provide information, including without limitation, your name, email address, and a password. Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately. We might receive information about you from other sources, such as updated delivery and address information from third parties, which we use to correct our records and deliver your next purchase more easily. Further, we may receive information about you from third parties that feature our Products or promotional offers if you opt-in to receive information from us. You may also choose to participate in a third party application or social media sites through which you allow us to collect (or the third party to share) Personal Information about you, including usage information. We may also receive information, such as marketing related or demographic information about you from third parties to enhance our ability to tailor our content and offer you the Products that we believe may be of interest to you. Ark is not responsible for the privacy practices of such third-party websites which it does not own, manage or control.

 

  1. Cookies:

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

 

  1. Third Party Sites:

Our website may contain links to Third Party Websites. However, once you have used these links to leave our site, you should note that we do not have any control over the said Third Party Website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. Please note that such Third Party Sites are not governed by this Privacy Policy. You should exercise caution and go through the Privacy Policy applicable to the website in question.

We maintain a social media presence. You can interact with us through social media. When you interact with us using social media, we may receive information such as your user ID, your profile picture, photos you post, and similar information, which is often determined by your privacy settings at the relevant social media sites. We may use the information for the purposes we have described throughout this Policy and/or Website Terms & Conditions. Your use of social media sites is primarily governed by the site operators’ privacy policies and terms of service, and the information you share with us and with others is largely controlled by the privacy settings you have established at those sites.

 

  1. Opt Out Option:

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us. If you want to remove your contact information from our lists, please write to us at the details mentioned below or unsubscribe from the communications by clicking on the links for unsubscribing provided in such communications.

 

  1. Amendment or Deletion of Personal Information:

If you would like to amend or delete your Personal Information which is stored by us, you can send us an email at the address given below in this email. We try our best to respond to such requests expeditiously.

 

  1. Age:

This website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse the website, but please do not provide your personal information to us.

 

  1. Consent:

By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy. If you have consented to the collection, use and/or disclosure of your Personal Information, you have the right to withdraw this consent at any time by writing to us at the email address mentioned below in this Policy. Please note that any processing that we have carried out before the withdrawal of your consent remains lawful. Notwithstanding such request, your information may be retained to comply with our legal obligations, resolve disputes and enforce our agreements.

 

  1. Comments, Feedback and Review:

If you post any feedback, reviews, comments or content on our website or other social media pages of Ark, you should be aware that the same can be read, collected, or used by the third parties. We are not responsible for the information you choose to submit, and we cannot guarantee that third parties have not made copies of or will not use such information in any way.

 

  1. Third Party Analytics:

We use third-party analytics services to evaluate your use of our website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to the Website. These third parties use cookies and other technologies to help analyse and provide us the information. You consent to the processing of information about you by these analytics providers for the purposes set out in this Policy.

 

  1. Privacy Concern:

If you are concerned about the handling of your Personal Information, or if you have any complaints or queries related to your Personal Information or our Policy, please contact:

 

 

Email: info@arknatural.com

 

 

Phone: 079 – 22134500; +91 9825434404

  1. Data Security:

We endeavour to protect the Personal Information against loss or theft, as well as unauthorized access, disclosure, use or modification with appropriate security safeguards. However, we shall not be liable to any user for any loss, damage or harm caused to the user due to the unauthorized access or misuse of the Personal Information by any third party.

 

  1. Website Terms and Conditions:

This Privacy Policy is in continuation of the Website Terms & Conditions. In case of any discrepancy between the two, the provisions of Terms & Conditions shall prevail.